Services for Patients

The Chapel and Muslim Prayer room at Airedale Hospital are on the ground floor near the West Car Park entrance.   They are always open for patients and visitors who wish to pray or seek a quiet place. The Muslim prayer room has washing facilities and a curtain so that women may pray in privacy.

Airedale has chaplains of various faiths who are available to talk and listen to patients and to offer support. If you would like a visit from a chaplain please tell a member of staff.  Chaplains may be contacted by email on chaplaincy@anhst.nhs.uk or leave a message on our answer phone 01535 294088 or 4088 from an internal hospital phone.  To contact a chaplain urgently ask switchboard.

There is a prayer tree in the chapel where prayers are displayed until the following Sunday Service.  If you would like a prayer displaying but cannot go to the chapel please email or telephone us using the details above.

There is a payphone and direct lines to taxi companies on the ground floor of the main hospital.

The cash machine is located in the corridor next to Haematology and Oncology Day Unit above the main reception. You can also use the cash machine to top up your mobile phones.

There are two shops in the hospital which are open to staff, patients and visitors. They are located in the Outpatients Department and in the Main Entrance. You can purchase sandwiches, snacks, hot and cold drinks, newspapers, gifts, basic toiletries.

You can find information desks in the main entrance of the hospital and in the reception area in the Outpatients Department.

There is a post box close to the main hospital entrance reception.

Snacks, tea and coffee are available from the coffee bar in outpatients and the main reception, cooked meals and snacks are available form the restaurant.

We try our best to give a good standard of care at Airedale. But sometimes things don't go quite as we would like them to. If you have any problems with the way we are looking after you then please let us know. You could talk to your nurse or doctor who will try to sort out any problems before they become too serious.

You can ask to talk to the ward Manager or the Matron for the area you are in. They will do their best to deal with any problems and they have the authority to make things happen.

You can ask to see one of our PALS officers. They work to solve patients' problems and will put you in touch with specialist advocacy services if you need them. Ask your nurse to arrange for the PALS officer to visit you. Please Click Here to read the PALS Leaflet

We are always trying to do things better. Your comments about the care you have been given are valuable to us. We use them to tell us what needs improving. Please let your nurse or doctor know how you feel about the care you have been receiving

For more information please follow this link

If you wish to compliment us on your care then you can write to the ward or department, or to the Director of Nursing, at the Trust address.