1st July 2015 – Airedale Hospital patients declare satisfaction in children’s survey
The findings from the first national children’s inpatient and day case survey for 2014, for Airedale NHS Foundation Trust, have been published by the Care Quality Commission (CQC) today (1 July).
The independent survey asked the views of young patients, aged 15 and under, and their parents or carers, who were either an inpatient or day case on Airedale Hospital’s children’s unit during August 2014. Young patient, and their parents and carers, were asked what they thought about different aspects of the care and treatment they or their child received.
A number of positive findings were highlighted in the survey including hospital staff keeping parents and carers information about what was happening whilst the child was in hospital and communicating with their child in a way they could understand. The report also showed that parents and carers said hospital staff did everything they could to ease their child’s pain; that they were given enough information on how their child should use and take any new medicine and that their child did not stay on an adult ward.
The trust did not receive a report based on the children’s responses as there were too few children aged 8-15 answering questions.
Rob Dearden, director of nursing at Airedale NHS Foundation Trust says: “We are pleased that the parents of children who use our hospital rate us highly and feel as though theur child had a good overall experience.
“Although we are performing about the same or better than many trusts, this survey still highlights areas for improvement which we will be looking at closely, including the facilities for parents or carers to stay overnight.”
The children’s survey is part of a wider programme of NHS patient surveys, including adult inpatients, A&E, maternity services and community mental health services.
The survey involved 137 acute and specialist NHS trusts across England and received almost 19,000 responses.