10th August 2012 – Your Health: what do you want to know?
A new service has been launched at Airedale Hospital to provide high quality information to help patients improve their health and wellbeing.
Staff in the hospital’s Health Information Centre have created a new section of the Trust’s website to offer people who live in Airedale, Bradford, Craven, Pendle and Wharfedale a range of safe, reliable and trusted information about health conditions and treatments, services and support available.
One of the main features of the website is an A-Z of health conditions which allows patients and members of the public to search for a condition and find links to selected health charities, support groups and health websites for information and advice. There are also special sections for carers, easy read information for people with disabilities, information in other languages and health videos.
For people who don’t want to use the website the centre also offers an enquiry service. You can ask for information by email at firstname.lastname@example.org, by telephone on 01535 294413 or by post to Patient Information Service, Health Information Centre, Airedale NHS Foundation Trust, Airedale Hospital, Skipton Road, Steeton, Keighley BD20 6TD
Visitors can also call in to the centre, which is based in Airedale Hospital’s education centre during opening times, Mondays to Thursdays, from 9am to 5pm and Fridays from 9am to 4pm. There is an information pod at the site which includes computers with internet access that they can use either on their own or with help from one of the team.
Helen Roberts, health information specialist for Airedale NHS Foundation Trust, said: “Our aim is to support patient care by offering high quality information about health and wellbeing to patients, carers and the wider public.
“We are another option for people to use if they want to find out more about their health. It could be information about eating healthily, keeping fit or they could have been diagnosed with a particular condition by a clinician and when they get home want to know more about it.
“Our role isn’t to give medical advice as we are not a clinical team but we can help people become better informed so they can ask their health professionals the right questions.
“There is so much information out there it can be overwhelming and often people just use Google to search for answers which may not from the most reliable source or even be relevant to this country. We can signpost people to the best places to find relevant information.”
The new patient information service available at www.airedale-trust.nhs.uk/YourHealth is live but will be officially launched at Airedale NHS Trust’s Open Day on Thursday 23 August, between 12 noon and 4pm. There will be demonstrations of various online tools including:
- Healthy eating self assessment, a BMI healthy weight calculator, meal planners and recipe finder
- Wellbeing self assessment and NHS LifeCheck
- alcohol self assessment and smoking calculator
- Change4Life fun generator
- Carer self assessment
- Interactive first aid kit
- Type 2 diabetes self assessment
There will also be games for people to play, including the top grub game (a fun food game based on top trumps cards) and a gastronomic game mat with mini replica food.