14 February 2014 – Ambulances are not always the answer

Posted on February 17, 2014 by AireAdmin

Some of you out there may have come across this headline over the couple of weeks.. it reads:

The number of over-90s brought to A&E by ambulance in England has risen over the past five years, NHS data shows.
There were 300,039 trips in 2012-13 compared to 147,325 in 2007-08 – a rise of 104%, according to the Health and Social Care Information Centre.

As myself and the team at immedicare spend more and more time talking to commissioners, trust directors, strategy leads and project teams across the NHS we are discussing examples of this more and more and looking at some of the data around Nursing and Residential care home attendances and admissions, it’s easy to see where a large proportion of this increase is coming from. Surely there must be a way to take some of the burden away from our 999 services?

And that is why working for immedicare right now is so exciting… because we can make a difference, by delivering a service that can provide a “virtual nurse in a box” out to these homes to help give them confidence that 999 is not the only option they have when a situation arises. It’s also about giving the care teams that little extra reassurance that the decisions that they are making are the right ones for the patient at that particular time.

12 months ago we were in the early stages of gathering and analysing data, finding out what works well, understanding how to better deploy the technology as well as the clinical service and discussing the different ways in which training was to be delivered. Fast forward 12 months and we are now working with over 15 regions across the country, from Cumbria in the North to Dartford in the South delivering a variety of models of Telemedicine services into care homes via our ever growing Nursing Hub.

Being a part of immedicare since its inception, it really is quite special to see how much people’s perceptions have changed towards Telemedicine when they get to see it working in a live scenario and speak with patients and carers alike who have and continue to, use the service.

So looking back to the headline at the top of this blog, I’d certainly be of the opinion that by using services that are available today, in the right way, with the right cohort of patients, in the right environment we can help to make sure that when a call to the ambulance service is made, it is for the right reasons.

Michael Roach
Senior Collaboration Consultant