15th December 2015 – New mums are happy with maternity services at Airedale
Women who took park in the latest national survey about maternity services say they are satisfied with their care at Airedale Hospital according to results published today (Tuesday 15 December 2015).
More than 20,000 women who used maternity services around the country took part in the survey organised by the Care Quality Commission involving 133 NHS acute trusts in England. They were invited to take part if they were over 16 years old and gave birth in February 2015 in hospital or at home.
Questions covered labour and the birth, how patients were treated by staff, care in hospital after the birth and feeding the baby. Participants were also asked about their experiences of antenatal care. There were 44 percent of women who took part in the survey from Airedale, which was slightly higher than the 41 percent average.
Airedale NHS Foundation Trust compared about the same as other trusts and in some cases better in almost every question asked.
In three areas, Airedale has significantly improved since the last maternity survey in 2013. These were: women having skin to skin contact with their baby shortly after the birth; staff introducing themselves when they treated and examined women; and the cleanliness of the toilets and bathrooms during the women’s stay in hospital.
There was just one area where Airedale saw a decline in patient experience since the last survey and that was whether women felt their length of stay in hospital after the birth was appropriate.
Mary Armitage, head of midwifery and senior matron for women’s and children’s services at Airedale NHS Foundation Trust said: “The results are very encouraging and are a reflection of the hard working team here at Airedale.
“We are not complacent and will use the feedback to further improve the service offered to women and their families.
“We will aim to ensure that women have an opportunity to discuss their personal preferences in deciding when they wish to go home, and while nationally the emphasis is on promoting normality this has to be considered alongside a woman’s choice.”
Results of the survey are available at www.cqc.org.uk/maternitysurvey