New pagers offered for relatives and carers of patients having surgery

Posted on March 9, 2020 by AireAdmin

Coming round after surgery can be an anxious time for some patients so the theatre team at Airedale Hospital are now offering pagers for parents or loved ones or carers of anxious patients or those with additional needs , to help reduce worry and make sure the patient’s family can be there as soon as they wake up, to give support if needed.

After surgery all patients are taken to the recovery room where they can spend anywhere from 20 minutes to an hour being monitored closely by theatre staff. The team watch all of the patient’s vital signs and make them as comfortable as possible when they wake up.  Patients may wake up with a dressing, an IV, oxygen, or other monitors and tubes in place, so for some patients it can be disorientating.

To help reduce any stress or anxiety, families, loved ones or carers are now offered a paddle pager, which allows theatre staff to make immediate contact with them, without having to involve staff on the wards to look for them.  When the pager bleeps the family know the surgery has finished and they can come to theatre recovery to be them.  As soon as they arrive in theatres they are met by the receptionist who will show them straight into recovery to be reunited with their loved one.

Karen Taylor, Clinical Governance Manager in Theatres at Airedale NHS Foundation Trust says:

“This new idea is going to make such a difference for the patients and our staff.  By reducing the time apart we hope this will alleviate anxiety for both the patient and their family or carer and improve their experience of coming to theatre.  Before we used the pagers it would take us much longer to find relatives because they might have gone off for a break and it was difficult for the staff to leave the ward to find them and our recovery nurses couldn’t leave their patients. Now we have the pagers they can come immediately.  We’ve all seen them used in cafes and restaurants and it just seems such a simple idea get the patient’s loved ones to their side as soon as they need them.”