Staff at Airedale recommend the Trust to their family and friends
The vast majority of staff at Airedale Hospital would recommend the Trust to their family and friends for treatment, according to the results of the 2017 national NHS Staff Survey.
The results of the survey, which were published on 6 March, show that staff are also positive about working at the Trust. Other highlights included an improvement in overall engagement which came out above average for trusts of a similar type; improvements in the quality of appraisals; and a significant improvement in staff feeling there is good communication between senior management and staff.
Nearly half of the Trust’s workforce completed the Staff Survey, which is open from September to the beginning of December every year.
Nationally Airedale is benchmarked against trusts of a similar type. The Trust is showing better than average for acute trusts in 25 out of 32 of the survey’s key findings and is in the top 20% of acute trusts in 13 of them, including: contributing to improvements at work; effective team working; recognition and value of staff by managers; appraisals; and effective use of patient feedback.
Director of HR and Workforce Nick Parker is pleased with the results: “I am impressed that we had such a good response rate during what was a busy time both in the hospital and out in the community. I am also very encouraged by the results which indicate that, whilst responding to service demands and the needs of our population presents challenges, our people remain positive about Airedale as a health care provider and place to work.
“However, we are not complacent as there is still more for us to do if we are to be the great place for people to receive care and to work that we aspire towards. The survey shows that our staff are less satisfied with the quality of care or work they can deliver when compared to colleagues in some other acute trusts; and with resourcing (staff, materials and equipment). They also appear less likely to report inappropriate behaviour from patients, families, the public, managers and staff than employees at other acute trusts.
“The most important thing is that we listen to what our people have said, and build on it, so that we become an even better place to work. We will be feeding the results into our People Plan and will consider with our staff representatives, employees and the Board of Directors how further improvements can be made. All our departments will develop their own individual plans to address any local issues.”
The questions in the survey are structured around the four pledges to staff in the NHS Constitution which cover having clear roles and responsibilities and rewarding jobs which make a difference to patients; personal development; support around their health, wellbeing and safety; and engaging them in decisions which affect them their work, staff satisfaction and equality and diversity.
For the full results of Airedale NHS Foundation Trust’s staff survey visit www.nhsstaffsurveys.com.