Outpatients – Preparing for your visit

How do I get to outpatients?
Please click here for our getting here information. Outpatients is located in zone A, location A1.

What will I need to bring with me?
Please read your appointment letter and any information sheets that may be included carefully. You may need to bring a specimen or your medicines with you – if so it will say so in your letter.

What if I am unable to keep my appointment?
If you are unable to keep your appointment please contact us by the telephone number on your letter as soon as possible. We will then discuss with you an alternative day and time to attend. If you do not attend your appointment without telling us, you will be referred back to your GP.

What if I am unable to travel to Outpatients?
If you need transport because of your condition your GP will tell us this when they refer you. We then book the car or ambulance and the booking will be mentioned in your appointment letter. If it does not then you should talk to the staff at your GP surgery. Please click here for information on our hospital transport service, run by volunteers.

Can I have a chaperone?
You are more than welcome to bring a relative or friend to your appointment, but we ask that you only bring one person.

What should I do if I need to book an interpreter?
Ask a friend or relative who speaks English to contact the appointment clerk using the number on your appointment letter, and let them the language you require. We will then arrange for an interpreter to be there when you have your appointment. Please click here for more information on the hospital’s interpreting services.

Where should I park?
To park at outpatients, please turn right as you enter the hospital and use car park P1 (first turning on the left). This car park is barrier controlled and operates on a pay-on-exit system. There are also blue badge spaces available at the bottom of the hill outside the outpatients entrance.

If you have any further queries about your appointment please ring the number shown in your letter.

Services for the Hard of Hearing
To contact the hospital using Minicom ring 01535 295 008. There is a portable Minicom system available to use during your stay. Ask the staff to contact switchboard.

To contact the hospital using fax use 01535 295 003.