All patients are required to have a pre-booked appointment to attend the department.
We are no longer accepting walk-in battery collection or issuing new tubing over the counter.
Please ring or email the department to arrange an appointment for a service or battery collection. If you require batteries or tubing sent out in the post we would kindly ask you to send in your brown battery booklet to the audiology department with a pre-paid stamp and a note with what is required.
When entering the department please adhere to the following guidelines:
Attend the department alone
Only one parent accompany a child to their appointment
Wear a face covering (masks available at the entrance to outpatients if needed)
Follow the one way system in place in the outpatients department
Do NOT arrive early for your appointment as you may be asked to wait outside until 5 minutes before your appointment time
If you require an interpreter or carer to attend your appointment then please contact us before the day and this can be arranged.
We are based at Airedale Hospital in the main outpatients department (location A1, clinic 2). The department has three sound proof rooms for conducting hearing tests and three consulting rooms for hearing aid fittings, repairs and rehabilitation. A workshop is also available to carry out any ear mould modifications required.
We fit digital hearing aids to people with a diagnosed hearing impairment, with new patients being referred into the service from their own GP or via the ear, nose and throat (ENT) department.
New adult patients will have their hearing assessed in a sound proof room by a senior member of staff. Existing patients can access the service at any time, by phoning the department directly and arranging a convenient appointment time.
We also offer community based clinics at the following sites:
Bingley Health Centre
Ilkley Coronation Hospital
Keighley Health Centre
Castleberg Hospital, Settle
Skipton General Hospital