We are committed to providing care centred around the individual needs of each person.

This includes people with disabilities or sensory impairments, people who speak languages other than English, and people with dementia. We will involve you, your family and carers in assessing your needs and planning your care. We want to make sure that you have access to information you can understand, communication support when you need it, and any other support to keep you safe in hospital. Let us know what your needs are as soon as you can. Then we can put the right support in place for you, your family and carers. Our hospital is committed to meeting the communication and support needs of our patients and their carers. We have developed a communication toolkit to help support conversations between staff and patients using pictures and symbols. How do you communicate?

Easy read information

  • You can use the Easyhealth website to find health information that is easy to read and understand.
  • We can print easy read leaflets for you from other health websites.
  • We can also help you to order easy read books and dvds on health topics.
  • Just get in touch.
Website What can you find on this site?
Easyhealth You can read and print leaflets about health, food and exercise.You can watch health videos. You can find out about useful things for your health care, and useful organisations.
Good health care for all You can get advice and tips about using the NHS. You can find out what to expect and how to get help.
Questions to ask You can find out what to ask when you go:– to the doctor – or to a hospital
Macmillan Cancer Support You can read about cancer, including:– signs of cancer; – tests for cancer; – types of cancer; – treatment; – living with cancer.
Seeability You can read about having your eyes tested and wearing glasses. You can find out about eye problems and eye operations.