Each year, the Care Quality Commission (CQC) conducts a national survey to gather feedback on the experiences of adult inpatients.
Results from the 2024 Adult Inpatient survey have been published today (9 September 2025) and can be viewed at https://www.cqc.org.uk/publications/surveys/adult-inpatient-survey.
People were eligible to take part in the survey if they stayed in hospital for at least one night during November 2024 and were aged 16 years or over at the time of their stay.
528 patients who received care from Airedale NHS Foundation Trust responded to the survey and provided feedback on their experiences of care and treatment, kindness and compassion as well as leaving hospital.
The Trust benchmarked well against other hospital trusts in all sections of the survey.
Chief Nurse at Airedale NHS Foundation Trust, Lianne Robinson, said:
“We’d like to thank everyone who took the time to fill in the survey and share your experience of our services.
“This survey is extremely important as it gives us an insight into all aspects of the care that we provide to patients, from their initial admission to leaving the hospital. Your feedback will be carefully considered to help shape the Trust’s priorities going forward and ensure that our patients are receiving the best quality of care.
“We’re pleased to see that our highest scores were in the areas of kindness and compassion and respect and dignity which is a testament to the professionalism and care shown by our teams.
“As a Trust, we’re committed to continually improving our services and acknowledge that there is still more work to be done in certain areas. Feedback on specifics like ward lighting preventing sleep is very helpful as we design our new hospital.”
This survey is just one of the ways that we can listen to the feedback of our service users. If you would like to share your views or experiences with us, there are several ways to do so. Please visit Giving us feedback – Airedale NHS Foundation Trust to find out more.
