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Home > Diagnostic services > Audiology

We apologise that our services are extremely busy.

If you have been referred into our service, there is currently a significant delay on accessing an initial assessment appointment. If you already have hearing aids from our service and cannot get through on the telephone, please leave an answer phone message or email us with your query, name, date of birth and contact details and we will get back to you as soon as we can.

As part of improving access to our service, new referrals may be offered the opportunity to be assessed at Westcliffe Health Innovations based in Eccleshill, Bradford. You will be contacted with further information if you are eligible along with details of how to opt out and remain with Airedale NHS Foundation Trust. All follow up care for patients seen by Westcliffe will be provided by Airedale NHS Foundation Trust.


We are based at Airedale Hospital in the main outpatients department (location A1, clinic 2). The department has three sound proof rooms for conducting hearing tests and three consulting rooms for hearing aid fittings, repairs and rehabilitation. A workshop is also available to carry out any ear mould modifications required.

We fit digital hearing aids to people with a diagnosed hearing impairment, with new patients being referred into the service from their own GP or via the ear, nose and throat (ENT) department.

New adult patients will have their hearing assessed in a sound proof room by a senior member of staff. Existing patients can access the service at any time, by phoning the department directly and arranging a convenient appointment time.

Phone 01535 293646.


Community clinics

We also offer community-based clinics at the following sites:

  • Bingley Health Centre
  • Ilkley Coronation Hospital
  • Keighley Health Centre
  • Settle Health Centre
  • Skipton General Hospital

Not all appointment types can be performed at all these sites and you may be required to attend Airedale for your initial visit.

Our Services and Facilities

Adults with learning difficulties

We provide a service specifically for adults with any form of disabilities or complex needs.

Contact the department on:

Phone 01535 293646.


Private hearing aid service

Please note, our Private Hearing Aid provision has been temporarily suspended  to all new patients until further notice.

If you have a private hearing aid purchased from our team at Airedale, we will still provide repairs and assistance where necessary and you can contact us on 01535 293646 or email at

Audiology adult user feedback group

Here at Airedale we have an adult hearing aid user feedback group which meets bi-annually.

Children’s audiology

Our paediatric audiology service is located on-site at Airedale hospital.

Tinnitus service

Tinnitus is the perception of noises in the head and/or ear(s) which have no external source.


You can watch videos all about the different kinds of hearing aids, how to fit them and lots of advice about adapting to wearing hearing aids, communication tactics, looking after them and troubleshooting.

Find them on the C2Hear website here.

Useful Resources