DrDoctor digital letters and appointment texts

The Trust has partnered with online service DrDoctor to help you keep on top of your outpatient appointments without the need of paper letters.

If you receive a text message from the mobile number +447860039092 or 07860039092, please be assured that this is a legitimate message from the DrDoctor service and not a scam.

Digital letters

You can access your appointment letters digitally via a text message from DrDoctor.

By opening the link in the text, you can access your appointment letter on your mobile device and read it the same as you would if you received it in the post.

If you don’t want to receive your letters this way and don’t open the link – don’t worry. If we see that you have not accessed the link, your letter will be sent to you in the post so there is no risk of you not receiving your letter.

Appointment reminders

From 4 August 2025, we are introducing SMS notifications and reminders for outpatient appointments.

Patients will now receive a text message (SMS) when an outpatient appointment has been booked. A reminder will also be sent to you 72 hours before the date of the appointment.

These messages will also give you access to your own patient portal which lets you know the time, date and location of your appointment as well as the format (e.g. face to face or telephone).

NEW digital assessments

From May 2026 we are introducing digital assessment forms to be completed before Outpatient appointments.

You may receive a text message (SMS) with a link to an online form.  Please complete this before the due date given in the message.

These forms are not mandatory; however, they will help your appointment to be more focused as they will be reviewed by your clinician beforehand.

Gynaecology leaflet

WID-easy Test Information Leaflet on what to expect and how to prepare

WID-easy Patient Info Leaflet