Urgent Treatment Centre

Waiting times at the Urgent Treatment Centre vary considerably; however, we aim to see all patients within 4 hours of arrival.

We ask that patients do not ring to find out the waiting time. This is because the waiting time can change dramatically according to patient demand and/or the nature of the conditions being treated.

The Urgent Treatment Centre is unable to provide any telephone advice, please call NHS 111 for health advice.

If someone is seriously ill or injured, or their life is at risk, please call 999 immediately.

Serious illnesses, injuries and life-threatening emergencies that require A&E care, include:

• severe trauma including head injuries, road traffic accidents, stabbings or shootings
• severe bleeding that won’t stop
• chest pains
• breathing difficulties
• severe fractures
• loss of consciousness
• overdose/poisoning
• severe burns or scalds
• serious allergic reactions
• sudden confusion
• fits (seizures)
• stroke symptoms (including dizziness, facial weakness, speech problems, problems communicating)

If you have an illness that won’t go away, call your GP who can assess you, prescribe treatment, or refer you to a specialist.

If you do not have a GP, or you have recently moved to a new area and need a GP, find out how to register with a GP surgery. 

The Urgent Treatment Centre does not provide a service for post-operative wound care or ongoing wound care.

If you require post-operative wound care or regular dressing changes, you should make an appointment with your GP practice or with the provider that carried out your operation/procedure.

If you have an urgent problem with your teeth or gums, you should call your dentist. If you need advice or treatment during the out of hours period (evenings, weekends, and public holidays), your dental surgery will usually have an answering machine with instructions on what you need to do.

If you don’t have a dentist, you should call NHS 111 who will put you in touch with an emergency dental service.

You should go to your nearest Accident and Emergency department if you have:

• injuries to your face, mouth, or teeth
• severe pain
• heavy bleeding
• severe facial swelling
• diabetes or conditions affecting your immune system
• a fever or feel unwell

Call 999 if you or someone you know:

• is close to acting suicidal intentions
• is worried about your/their safety
• in a life-threatening situation
• has seriously self-harmed and needs urgent help.

Call your GP for an emergency appointment if you:

• experience a mental health problem for the first time
• have an existing mental health condition that suddenly gets worse
• have self-harmed but don’t have a life-threatening injury
• know someone who shows signs of early onset dementia
• experience, or know someone who suffers from domestic violence or physical, sexual or emotional abuse.

You can also call 111 out of GP surgery hours if you need confidential help immediately.

You can also visit https://togetherwe-can.com/mental-health/ for details of local mental health support services.

For urgent help in a mental health crisis you can also call the Bradford 24 hour helpline below.

Bradford First Response – crisis service

0800 9521181

The service offers crisis support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis. This service is for people of all ages living in Bradford, Airedale, Wharfedale or Craven. You do not have to have used any mental health services before to contact us. Trained professionals are just a phone call away.

You can now also call 111 and select the mental health option.

Night OWLS

The overnight service for children, young people and their families and carers. Open 8pm-8am every day. Call free 0800 1488244, text 07984 392700 (charges may apply) or online chat at www.wynightowls.org.uk .

During the day, children and young people in crisis should use NHS 111 mental health option. The answering service will direct them to the appropriate support.

Leeds CAMHS Crisis Call Line Team

0800 953 0505

Leeds CAMHS (Child and Adolescent Mental Health Services) Crisis Call Line is a mental health helpline for people aged under 18 in Leeds, open every day from 8 am to 8 pm. This helpline is for young people who are already known to Leeds CAMHS and those who haven’t already been referred or used the service.